In a digital environment shaped by instant gratification, hyper-personalized engagement, and round-the-clock availability, brands must go beyond convenience to deliver an exceptional customer experience (CX). One increasingly urgent yet often neglected aspect of CX is digital accessibility.

As we move into 2025, accessibility is no longer just a "nice-to-have." With new legislation, rising litigation, and growing expectations for inclusivity, accessibility has become a business-critical priority. We’re excited to introduce a head-on solution for Condado clients that meets this challenge: Reguweb, a powerful, scalable platform designed to simplify accessibility compliance.
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Accessibility Compliance is a CX Imperative in 2025Complying with web accessibility laws such as the Americans with Disabilities Act (ADA) in the U.S. and the European Accessibility Act (EAA) across the EU is not just about avoiding lawsuits, though that matters too. Accessibility compliance ensures that every visitor, regardless of ability, can interact with your brand online. That’s not just good ethics; it’s smart CX.

The statistics are compelling. According to UsableNet, over 4,500 ADA-related lawsuits were filed in 2024 alone, with small and mid-sized businesses bearing the brunt. Meanwhile, the EAA compliance deadline looms: by June 28, 2025, digital products and services across
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Europe must meet strict WCAG 2.2 accessibility standards. Failure to comply could result in government investigations, reputational damage, and financial penalties.

For companies serious about CX, now is the time to embed accessibility into the very fabric of your digital presence.
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What is Reguweb and Why Does It Matter?

‍Developed by Allshore Talent, Reguweb is a next-generation accessibility platform built to help companies meet the requirements of ADA compliance, EAA compliance, and WCAG standards. Whether you're starting from scratch or seeking to scale your compliance efforts, Reguweb adapts to your business needs without demanding extensive technical resources.

Reguweb does more than scan for errors. It acts as an all-in-one partner for long-term accessibility success. Users can run automated WCAG 2.2 scans, receive manual audits by real experts, and install a customizable accessibility widget that empowers site visitors to tailor their user experience through tools like text size adjustment, contrast control, and keyboard navigation support
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What sets Reguweb apart is its holistic approach. Beyond detection and remediation, the platform includes ongoing monitoring, alerting users when new content or code puts a site out of compliance. It also provides hands-on training and support to build internal awareness of accessibility requirements and best practices.
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A Strategic Addition to Condado's CX Ecosystem

‍At Condado, we exist to transform how brands interact with their customers. From AI-powered chatbots to omnichannel service architecture, our solutions are rooted in one principle: make every interaction matter. Accessibility aligns perfectly with that vision.

By integrating the Reguweb accessibility tool into your CX strategy, you're not just staying compliant—you're creating digital experiences that include, respect, and empower every user. Whether a visitor is browsing on a mobile device with a screen reader or navigating a service portal with keyboard-only controls, accessibility ensures they get the seamless experience they deserve.

"At Reguweb, our mission goes beyond helping businesses avoid risk. We are committed to making the internet accessible to all, without discrimination. True digital inclusion is not just a compliance goal; it is a responsibility.", says Ahmed Latif (Head of Sales & Solutions, Allshore Talent). 
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Build a Future-Proof Brand with Reguweb

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Companies that prioritize digital inclusion are not only future-ready—they’re earning trust and loyalty today. Accessible websites load faster, perform better in search engines, and demonstrate a commitment to social responsibility.

They also open the door to new markets, especially among aging populations and people with disabilities.Whether you're a CX leader, compliance officer, or digital transformation manager, Reguweb is the tool you've been waiting for. It removes the guesswork from accessibility compliance and fits seamlessly into the broader vision of customer experience excellence that Condado clients expect.
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Take the First Step: Try Reguweb for Free
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‍Accessibility compliance doesn’t have to be overwhelming. With Reguweb, you can:
1. Run a free accessibility scan to see how your site performs against WCAG 2.2 standards.
2. Start a 14-day free trial and explore the platform's full capabilities.
3. Partner with Condado to integrate accessibility into your larger CX ecosystem.
Visit www.reguweb.com to take the first step toward inclusive CX.
Make 2025 the year when accessibility becomes a strategic differentiator; don’t wait until it’s a liability. Get in touch and start your digital accessibility journey today. 
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