Condado’s Contact Center Implementation Services

It’s time to strengthen your foothold in customer service with our tailored Contact Center Implementation solutions. Experts at Condado bring a wealth of experience to each project. Our process is well-defined and time-tested. We’ve helped our partners achieve operational efficiency & customer satisfaction with improved costs. Our course of action includes:

Timely delivery

Transparent Triple Constraints (Time, Scope, Cost)

Weekly Updates

Escalation Management

Expert Contact Center Implementation - The Condado Way

Condado’s thorough process of contact center implementation offers a trio of the latest tech, customer-focused strategies, and innovation. Tell us your expectations, and we’ll help you set up a robust customer-centric framework in no time.

Define requirements, develop timelines, schedule meetings, agree on controls, and create communication plans.
Convert user stories to code, deliver great experiences, and build external integrations.
Unit test code, test integrations, create UAT documents, train testers, manage testing.
Coordinate resources, ensure readiness, and provide support during and after going live.

Why Condado For Contact Center Implementation?

1. Industry Leading Expertise
2. Customized Implementations
3. Expert Project Management