John joined Condado Group as a consultant where his skills in programming, database design/administration, report development, network administration and problem solving made him key to the growth of the company. He is consistently tapped on the shoulder by clients and employees alike to consult on some of our clients’ most difficult business problems.
John is heavily involved in the growth and technology infrastructure planning of Condado Group while maintaining a very visible presence and involvement in many client initiatives. John’s client base includes associations, financial institutions, universities, retail, non-profit organizations and more.
Prior to joining Condado Group, John first stepped into the call center industry working for Wyndham Worldwide. Starting as a reservation sales agent, he learned about call center operations from the ground up. Always thinking of ways to improve operations, John secured a position as a Computer Systems Analyst after demonstrating how an intranet site could be used as a marketing tool and provide cost savings at the same time.
He joined the Condado Group in 2005.